OctoSniffHelpdesk

Billing & Orders

Tracking Your OctoSniff Order: Resolving Delayed Delivery Issues

Updated on January 29, 2023

The payment process is usually instant depending on the payment solution you went with.

Credit / Debit Card: Instant. Other Solutions: Depends on the method.

If you believe you have paid with your credit/debit card & still haven't received it after 30 minutes, check your bank if the payment actually went through. In many scenarios the payment is just held as "Pending" and did not actually go through due our anti-fraud measurements.

When you pay, it will say whether it succeeded or not directly on the screen.

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